Please note that this policy applies only to the website theCALMmediator.com and not to the websites of other organisations to which I may provide links. I am not responsible for the privacy policies or practices of such third party sites and you should make your own enquiries in respect of them.
what information may be collected?
I collect personal information from you when you access the website and when you contact me to request information on services I offer and for auditing usage of the site. Your details will also be entered into my database for general administration purposes. The information I may collect will comprise some or all of the following: your name, address, telephone numbers, e-mail address, IP number and post code. If you do not wish me to collect your personal data please do not provide it.
I may in some cases collect information about you that may not be personal data. For example the type of Internet browser you are using, the type of computer operating system you are using, and the domain name of a website from which you are linked to my website.
how is the information used?
I will use the information I collect to track and monitor the usage of my website and help me understand the patterns of site visitors. This will help me operate the site more effectively, identify what sort of information is of interest to my users and assist me in business processes such as accounting, marketing and record keeping.
will my personal information be provided to third parties?
- I may share your personal information with third parties but only in the strictly limited circumstances set out below.
- I may supply your personal information to third parties (such as my internet service providers) who help us administer my website. These third parties must at all times provide the same levels of security for your personal information as I do and, where required, are bound by a legal agreement to keep your personal information private, secure and to process it only on my specific instructions.
- I may also supply your personal information to government bodies and law enforcement agencies but only: if I am required to do so by the requirements of any applicable law; in my reasonable opinion, such action is reasonably necessary to comply with legal process; to respond to any legal claims or actions; or to protect the rights of myself and the public.
will i be sent information that i did not ask for?
To keep you informed about my services and events, I may occasionally contact you by email or post. If you wish not to receive such communications please contact me at the address below.
what security will exist?
I am committed to protecting the privacy of your personal data. I use appropriate standards of technology and operational security to protect personal information including a Secure Server and network firewall connection. Operationally, access to personal information is restricted to myself, and I am under a duty to maintain the confidentiality and security of such information.
internet and data storage
The Internet is inherently insecure. Personal Data submitted by means of the Internet may be vulnerable to unauthorised access by third parties. Submission of Personal Data using the Internet is at your own risk. I will take reasonable and appropriate technical measures to ensure that your Personal Data is stored in a secure manner. However, I shall have no liability for disclosure of data due to errors in transmission or the fraudulent, negligent or other illegal acts of a third party, such as ‘Hacking’. Any transmission of personal information on or through the use of my website is at your own risk.
Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer’s hard drive they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
measuring website usage (google analytics)
I use Google Analytics software to collect information about how you use this website. I do this to help make sure the site is meeting the needs of its users and to help me make improvements.
Google Analytics stores information about:
- the pages you visit
- how long you spend on each page
- how you got to the site
- what you click on while you’re visiting the site
I don’t collect or store your personal information (for example your name or address) so this information can’t be used to identify who you are. I don’t allow Google to use or share my analytics data.
Name | Purpose | Expires
_ga | This helps me count how many people visit the site by tracking if you’ve visited before | 2 years
_gid | This helps me count how many people visit the site by tracking if you’ve visited before | 24 hours
_gat | Used to manage the rate at which page view requests are made | 10 minutes
Name | Purpose | Expires
_utma | Like _ga, this lets me know if you’ve visited before, so I can count how many of my visitors are new to the site or to a certain page | 2 years
_utmb | This works with _utmc to calculate the average length of time you spend on the site | 30 minutes
_utmc | This works with _utmb to calculate when you close your browser | When you close your browser
_utmz | This tells me how you reached the site (for example from another website or a search engine) | 6 months
downloads & media files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party antivirus software or similar applications.
social media usage
While I may have official profiles on social media platforms, users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. I will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with me on social media.
There may be instances where my website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the Resources section below.
transmission of data overseas
I will not transfer your Personal Data to a country outside the European Economic Area without your prior consent and without first having assessed the adequacy of protection for individual rights in respect of personal data available in that country.
how can i access my personal information?
You have certain rights as a Data Subject under GDPR to request details and in certain circumstances a copy of the personal data which I hold about you. If you would like a copy, please write to me at the address below and mark your envelope “Personal information request”. Should you discover any inaccuracies in such personal data, please notify me as soon as possible at the same address. I will then correct my records and notify any third parties to whom such personal data may have been supplied.
If you have any queries in relation to the above please do not hesitate to contact:-
Scott C. Docherty
40 High Street, Dumbarton, UK, G82 1LL