that’s all it takes
How To Mediate Online consists of three webcam sessions of 90 minutes run by myself and Ewan Malcolm (Chief Executive of Relate London North West, Chair of College of Mediators, Board Member of Family Mediation Council), and you’re good to go!
Register here to join our waiting list!
general feedback on the course:
Previous participants have given feedback that after attending this course, they have gone from having little knowledge of online mediation to feeling comfortable mediating online, explaining that its “very helpful”, “useful practical advice and training” helped them understand how to mediate online and to blend it with their existing practice. They have expressed that by virtue of this course, they are now more likely to go on to mediate online and would “definitely recommend” the course to others.
other comments include:
“Thank you very much for the excellent course. I really enjoyed it and learnt a great deal.”
“A big thank you for three very enjoyable sessions. I am very excited about adding online services to my practice.”
I found most interesting or useful “getting used to being online in front of people on a screen” and “learning the specific issues of compliance etc. that must be included in online mediation.”
“It taught us what is possible with the software in the mediation context.”
“I was especially pleased to learn about using waiting rooms as these mean I can potentially proceed with a complete civil and commercial case at mediation.”
“This is the way the world is going. I see real potential for resolving international commercial disputes where the parties have few attractive options for resolving their dispute. Also I intend to use these skills for facilitation / mediation in families where everyone is spread out and do not have time to meet up face to face.”
how to mediate online training
If you’re not mediating online, is your mediation practice about to die out? Read more about this here.
Over the three sessions you will learn about:
- up to date formal guidance available for online mediators
- the relevant paperwork needed including the online mediation agreement
- how to build trust and rapport with parties online
- all relevant technical skills including operating software
- troubleshooting issues caused by technology
- reflecting on & putting into practice your new skills in mediating online
Ewan and I will guide you through the process so that by the end of the course you will be able to mediate comfortably and confidently online with parties. You will be given private access to a secure shared drive with helpful resources including downloadable video recordings of your sessions, and all the training you will need in mediating online.
Just contact me or complete the form below, no obligation, and when a space becomes available on the course we will be in touch to arrange a convenient time for you to complete the course: